Contact us

The Victorian Managed Insurance Authority's (VMIA's) reception is open from 8.30am - 5.30pm, excluding weekends and public holidays.

There are a number of ways to contact DBI.

Phone:1300 363 424
Facsimile: 03 9094 2799
Email: dbiclaims@vmia.vic.gov.au 

Address:
Level 10 South, 161 Collins Street
Melbourne VIC 3000
PO Box 18409
Collins Street East, VIC 8003

After hours emergency claims advice

DBI also provides some useful information to assist homeowners in an emergency situation. Find out more here Emergency Works Procedure [PDF, 518KB].

In the first instance, please call us on 1300 363 424 during office hours, or afterhours on (03) 9270 6888

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For more information about Domestic Building Insurance in your own language, call TIS National on 131 450. Ask them to call the Victorian Managed Insurance Authority (VMIA) on 1300 363 424