Contact us

You can contact us by phone on 1300 363 424 during normal operating hours (9.00am – 5.00pm, excluding weekends and public holidays).

Here are some ways to contact us.

Phone:1300 363 424
Fax: 03 9094 2799

Level 10 South, 161 Collins Street
Melbourne VIC 3000
PO Box 18409
Collins Street East, VIC 8003

After hours emergency claims advice

DBI also provides some useful information to assist homeowners in an emergency situation. Find out about our Emergency Works Procedure [PDF, 518KB].

In the first instance, please call us on 1300 363 424 during office hours.

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For more information about domestic building insurance in your own language, call TIS National on 131 450. Please direct them to call VMIA on 1300 363 424.