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Homeowners
Claims Portal
Builders
Builders Portal

Providing cover for homeowners who are building or renovating in Victoria.

Homeowners

You can manage or submit a new claim in the portal.

 

System outage Saturday 28 June 2025 until
8.30am Tuesday 1 July 2025

To enable the transfer of DBI to the Building & Plumbing Commission, the Claimant portal will not be available Saturday 28 June 2025 until 8.30am Tuesday 1 July 2025.

During this time, you will be unable to make a claim or to check the status of your policy. Normal service will resume on Tuesday 1 July 2025.

You will still be able to contact us on 1300 363 424 during this disruption to the Claimant portal, but please note our access to our systems will be limited.

Claims Portal
Builders

You can manage your eligibility or purchase
DBI in the portal

 

System outage Saturday 28 June 2025 until
8.30am Tuesday 1 July 2025

To enable the transfer of DBI to the Building & Plumbing Commission, the BuildVic portal will not be available from 9 am on Saturday 28 June 2025 until 8.30am Tuesday 1 July 2025.

During this time, you will be unable to apply for a Certificate of Insurance, apply for a Letter of Eligibility, or check your account. Normal service will resume on Tuesday 1 July 2025.

Builders will not be penalised for failing to apply for or purchase a Certificate of Insurance from the VMIA during the period the BuildVic portal is offline, as per the information published on the VBA’s website on 20 June 2025. This information can be found here: www.vba.vic.gov.au/consumers/a-new-regulator-with-new-powers

Assistance from your DBI Distributor continues to be available throughout the disruption to our services but please note your DBI Distributor’s access to our systems will be limited.

Builders Portal

Select the button labelled Policy verification to check whether your property is insured with VMIA or the Builder search button to ensure your builder is eligible to purchase domestic building insurance from VMIA.

Policy verification Builder search

What is Domestic Building Insurance?

Domestic building insurance (DBI) provides cover for homeowners who are building or renovating in Victoria.

Builders are required to purchase DBI on behalf of the homeowner for all domestic building projects over $16,000.

Watch the short animation to understand more about DBI and our role in your building journey.

Quick links Our help centre
Update
Verify your DBI certificate

Check whether your property is insured with VMIA by verifying your policy,

Consumer Affairs Victoria (CAV)

CAV provides general information and advice for consumers and builders to help them during a building project. Head to the CAV website for more information consumer.vic.gov.au.
Victorian Building Authority (VBA)

The VBA administers and enforces the Building Act, including the registration and licensing of building and plumbing practitioners. Head to the VBA website for more information vba.vic.gov.au.
Domestic Building Dispute Resolution Victoria (DBDRV)

DBDRV provides builders and owners with access to tailored dispute resolution services that are free, fair and fast. Head to the DBDRV website for more information dbdrv.vic.gov.au.